Frequently Asked Questions
What areas do you serve?
We cover most of Houston, specifically Memorial, Sugar Land, Montrose, Katy, Cypress, Alief, River Oaks, Bellaire, Galleria Area, Post Oaks, Medical Center, Pearland, and The Woodlands.
What products do you use?
All our cleaning agents are plant-based and non-toxic — safe for both children and pets.
Do I need to be home during cleaning?
Not at all! Just provide access instructions and secure any pets.
How do I prepare for move-in/move-out cleanings?
Please ensure the space is mostly empty and directions/access are shared 24 hours prior.
What’s the difference between standard and deep cleaning?
Standard: Maintenance-level cleaning.
Deep: Inside appliances and cabinets, baseboards, grout, behind furniture, removal of built-up grime and grease.
What is your cancellation policy?
Appointments must be rescheduled or canceled at least 48 hours in advance. Late cancellations are subject to a 50% fee.